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Droppshipping shop policy

Dropshipping Shop Policy


Kemetic App


Effective Date: 18-04-2026

Operated by: BLACKBEACON B.V.

Financial Structure: Blackbone B.V.


⸻


1. Introduction


This Policy applies to all users who use the Dropshipping feature on Kemetic App (“Dropshippers”).


Dropshipping allows users to sell products without holding inventory, using third-party suppliers.


By using dropshipping, you agree to this policy in addition to:

• Vendor Policy

• Shop Terms & Conditions

• Commission Policy

• Payments Policy


⸻


2. Role of a Dropshipper


As a Dropshipper, you are:

• The seller of the product

• Responsible for listings

• Responsible for customer experience


Kemetic App is only the platform provider.


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3. How Dropshipping Works


You:

1. Select a product

2. Add it to your shop

3. Set your price

4. Sell to customers


The supplier:

• ships the product

• handles logistics


However:


👉 You remain fully responsible for the sale


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4. Supplier Responsibility


You are responsible for:

• selecting reliable suppliers

• verifying product quality

• ensuring accurate delivery times


Kemetic App does NOT:

• guarantee supplier performance

• manage supplier relationships


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5. Product Listings


All products must:

• be accurately described

• match images and details

• clearly state delivery expectations


You may NOT:

• list misleading products

• use fake images or descriptions

• sell prohibited items


⸻


6. Pricing & Profit


You control:

• product pricing

• profit margins


All sales are subject to:


👉 Kemetic App Commission Policy (10% platform fee)


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7. Orders & Fulfillment


You are responsible for:

• managing orders

• communicating with suppliers

• ensuring delivery


Kemetic App is not responsible for:

• shipping delays

• lost packages

• supplier errors


⸻


8. Shipping & Delivery


You must:

• provide realistic delivery times

• communicate delays to customers


You are responsible for:

• customer satisfaction

• resolving delivery issues


⸻


9. Returns & Refunds


Refunds are governed by:


👉 Kemetic App Refund & Return Policy


Important:

• You are responsible for refunds

• The 10% platform fee is NOT refunded

• Refund losses are your responsibility


⸻


10. Payments & Payouts


All payments are processed via

Stripe


You can:

• track earnings

• withdraw funds

• manage transactions


⸻


11. Customer Communication


You must:

• respond to customers

• handle complaints professionally

• provide support


Poor communication may result in:


👉 account restrictions

👉 shop suspension


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12. Prohibited Behavior


You may NOT:

• sell fake or counterfeit products

• mislead customers

• manipulate pricing unfairly

• bypass platform systems


Violations may result in:


👉 product removal

👉 loss of earnings

👉 permanent ban


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13. Platform Role


Kemetic App:

• hosts your shop

• connects you with customers

• processes payments


Kemetic App does NOT:

• manage your business

• guarantee sales

• take responsibility for suppliers


⸻


14. Taxes & Legal Responsibility


You are responsible for:

• declaring income

• paying taxes

• complying with local laws


⸻


15. Limitation of Liability


Kemetic App is not liable for:

• supplier failures

• shipping issues

• business losses


⸻


16. Platform Rights


Kemetic App may:

• remove products

• limit shop visibility

• suspend accounts


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17. Changes to Policy


This policy may be updated at any time.


Continued use means acceptance of updates.


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18. Contact


📧 info@kemetic.app

🌐 https://kemetic.app


⸻


🜂 Final Statement


Dropshipping removes barriers…


But not responsibility.


Build smart. Sell with integrity.


⸻


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